Privacy Policy

This Privacy Policy applies solely to Clinical Trials Ontario's CTO Stream (the “Website”).

The software and web services are provided by Infonetica Ltd (“Infonetica”).

Reference to "we" are to Clinical Trials Ontario and/or Infonetica.

By accessing the Website the user consents to the collection, use and transfer of the information that you provide in accordance with terms of this Privacy Policy and the Website's Terms and Conditions.

By accessing the Website you agree to the terms of this Privacy Policy and the Website's Terms and Conditions and consent to the collection, use and transfer of the information that you provide in the use of the Website.

Clinical Trials Ontario and Infonetica are committed to safeguarding the privacy of our Website visitors and this policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purposes of the Data Protection Act 1998 (the “Act”), the data controller is Clinical Trials Ontario of 661 University Ave, Suite 460, Toronto, ON. M5G 1M1.



Information we may collect from you

We may collect and process the following data from you:

  • Your contact information, e.g., first and last name, address, phone, fax (if applicable), and email address (to set up your user account);
  • Your operating system, browser, IP address (a number assigned to your computer to identify it on the network);
  • The pages you browse;
  • The referring page that led you to the current page; and
  • Your software and aspects of its configuration.
  • Furthermore, if you contact us, we may keep a record of that correspondence.  If you choose to provide CTO with additional information about yourself, e.g., through an email message, any identifying information that you provide may be retained.

    This information is available to the Website’s administrators and is used for audit purposes.




    A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the browser each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

    We use session cookies on the Website to keep track of you whilst you navigate the Website. Session cookies will be deleted from your computer when you close your browser.

    To maintain and improve the quality of the Website, we use Google Analytics. Google Analytics generates statistical and other information about the Website use by means of cookies, which are stored on user's computers. The information generated relating to our Website is used to create reports about the use of the Website. Google will store this information. Google’s privacy policy is available here.



    Where we store your personal data

    We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We will store all of your personal data on our secure servers. Data is stored on secure servers located outside of Canada.

    Data transmission over the internet is inherently insecure, and although we will do our best to protect your personal data, neither Clinical Trials Ontario nor Infonetica can guarantee the security of the data you transmit to the Website and any transmission is at your own risk. Once we have received your information, we will use appropriate security procedures and features aimed at preventing unauthorised access, unlawful processing, accidental loss, destruction or damage.

    You are responsible for keeping your password and user details confidential. We will not ask you for your password except when you login to the Website.



    Uses made of the information

    The personal information and research project information you submit to the Website is collected and stored for the purposes of: 

    • Operation and administration of the Website;
  • Enabling your use of the services available on the Website, including making research applications; and
  • Dealing with enquiries made by you relating to the Website or its use.
  • Personal information and project information will not be released to third parties except when authorised by the user (e.g. submission of application forms) or required by law.



    Third party websites

    The Website contains links to other websites. Clinical Trials Ontario and Infonetica are not responsible for the privacy policies or practices of third party websites.



    Amending theses Terms and Conditions and/or the Website's Privacy Policy

    From time to time Clinical Trials Ontario may at its sole discretion amend this Website's Privacy Policy. Your continued use of the Website constitutes your acceptance of and agreement to any changed Terms and Conditions and/or Website's Privacy Policy. Clinical Trials Ontario will ensure that details of any such changes are posted on the Website in a timely manner.




    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: